Find setup help, manuals, and replacement parts for Crown Shades items purchased at Costco.

FIND YOUR MODEL

10' x 10' POP UP CENTERLOK CANOPY

  • CENTERLOK 1-Push pop up setup
  • STO 'N GO 3" Twist-lock wheels
  • FAST CLIP Fabric to frame connection
  • DURAGRID Pattern fabric
  • SILVER COATED 150D UPF50+ CPAI-84
VIEW GUIDE DOWNLOAD MANUAL

13' X 13' POP UP CENTERLOK GAZEBO

  • CENTERLOK 1-Push pop up setup
  • STO 'N GO 3" Twist-lock wheels
  • FAST CLIP Fabric to frame connection
  • EAVE EXTENSIONS Add 69 sq. ft. of shade
  • SILVER COATED 150D UPF50+ CPAI-84
VIEW GUIDE DOWNLOAD MANUAL

20' X 10' POP UP CENTERLOK CANOPY

  • TWIN CENTERLOK 1-Push pop up setup
  • STO 'N GO 2" Integrated foot/wheels
  • FAST CLIP Fabric to frame connection
 VIEW GUIDE DOWNLOAD MANUAL

15' x 13' POP UP HEXAGON SCREEN HOUSE

  • 6-WAY CENTERLOK 1-Push pop up set up
  • FAST CLIP Fabric to frame connection
  • SCREEN HOUSE Removable mesh-wall protection
 VIEW GUIDE DOWNLOAD MANUAL

START HERE
I just opened the box - What do I do first?
  1. Locate the product guide, open it up, read through it, then store it in the pocket of the canopy cover bag.
  2. Stand the canopy (with the black cover bag on) up on its feet, and wheel it into position where you have enough room to set it up.
  3. Remove the Sto 'N Go cover by loosening the webbing straps that connect to the feet, and pulling the red plug(s). Then unbuckle the big webbing buckle towards the bottom and slip the whole cover off.
I need a manual.

Locate your canopy above and click either the VIEW GUIDE button or the DOWNLOAD MANUAL link.

I need a replacement part.

Fill out the WARRANTY CLAIM at the bottom of this page, submit a photo of the part, and we'll contact you immediately to send you what you need.
I bought this at Costco - Does anything change?

This information hub is tailored for Costco models of Crown Shades products. Support is still provided by Crown Shades.

If your item doesn't appear, use the Universal Support Hub or the Form on the home page.
Still Stuck?

EMAIL: service@crownshadesusa.com

CHAT: Link available to the right

US: 1 (888) 877-6789
MX: +52 998 609 0014
DE: +49 693 109 0207
UK: +44 1733 833 617

PHONE SUPPORT: Available Monday through Friday 9 AM to 5 PM

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